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Tourist office Visit Mechelen

Mechelen’s tourist information office is located in the historical Schepenhuis, or Aldermen’s building. It is manned by experts on the local area who help visitors get the most out of their visit to Mechelen, so it is the ideal first port of call.

Contact tourist office Visit Mechelen

Opening hours

  • Monday10 - 17u
  • Tuesday10 - 17u
  • Wednesday10 - 17u
  • Thursday10 - 17u
  • Friday10 - 17u
  • Saturday10 - 16u
  • Sunday12.30 - 16u

Closed: Christmas (December 25) en New Year's Day (January 1)

Mechelen souvenirs

Along with lifelong memories, you can also take a piece of Mechelen home with you. Visit Mechelen offers a selection of souvenirs. Discover them here and buy them at our counter!

Accessibility

Our information office was awarded the Accessibility Label of Tourism Flanders.

The tourist information office Visit Mechelen is housed in the historic Schepenhuis. The Schepenhuis has its historic entrance at the Schoenmarkt with an outside staircase. The tourist information office is accessible by wheelchair via Vleeshouwersstraat. 

From this entrance, the reception area and the visitor area on the first floor can be reached by stairs and a vertical platform lift. The reception and visitor area are spacious and well laid out. There is a sanitary block with a spacious adapted toilet in the basement. This is accessible by stairs and lift.

The desk and experience elements are adapted for wheelchairs. The text of the Burgundian application was read in for the blind and visually impaired. Consideration was also given to contrasts and fonts.

Signage

In the City, all tourist attractions as well as the tourist information office are signposted.

The tourist information office is indicated at both entrances with the info logo. In the building, there is general clear signage for the vertical circulation.

Parking

The Schepenhuis is located in the car-free city centre. The information office does not have its own parking facilities. Below the Grote Markt is the underground central car park with adapted parking spaces.